Processing of Your Order
Once your order is received, we process your deposit payment and begin preparing your order for duplication or replication. Once your designs are prepared, digital proofs will be emailed to you for your approval. Please note that once we email proofs your order is on hold until your approval is received.
Proofing, Duplication & Assembly
It typically takes 1-2 business days to setup designs and proofs, unless we’re doing extensive graphic design work for you. Digital proofs will be emailed for your approval. The estimated turnaround time for your order begins after you approve your proofs. Once your approval is received, then your order is scheduled for duplication and your estimated turnaround time begins.
When your order is complete and the balance paid, your order is shipped. FedEx is our preferred shipper. The shipper will email you to inform you that your order is on the way and will include tracking information so that you can keep track of your shipment.
If you have an emergency project, please contact us with the details of your project as soon as possible so we can accommodate your needs. Rush fees depend on the details of your project compared to our current order volume. If necessary, we may be able to provide same day service depending on your needs!